When using P2P deposits or withdrawals, all transaction details and communication with payment agents are handled inside the platform. This article explains how to view your P2P deal history and contact a payment agent within Weltrade, ensuring your transactions remain secure and properly tracked.
How to view P2P deal history Weltrade and contact Payment Agent Weltrade?
In Active Deposit Deal form, you’ll find a Chat & History link.
Clicking it opens a modal window with a chat interface where you can message Payment Agent, send additional proof of payment and view full deal history Weltrade.
Frequently asked questions (FAQs)
Where can I view my P2P deal history?
Where can I view my P2P deal history?
You can view your P2P deals directly in the P2P section of your Weltrade profile:
Completed and Cancelled deals are available under P2P → Completed Deals.
Active deals can be found under P2P → Active Deals.
Each tab displays the corresponding deal status, allowing you to easily track your current and past P2P transactions.
What information is shown in the deal history?
What information is shown in the deal history?
Deal history shows transaction details such as amount, status, date, and the related payment agent.
How can I contact a payment agent within the platform?
How can I contact a payment agent within the platform?
You can contact the payment agent directly from the active P2P deal page inside your Weltrade profile, using the contact option provided for that deal.
Can I contact a payment agent outside the Weltrade platform?
Can I contact a payment agent outside the Weltrade platform?
No. Communication with payment agents should only be done within the Weltrade platform to ensure transaction security and tracking.
Why is it important to use in-platform communication?
Why is it important to use in-platform communication?
Using in-platform communication ensures your P2P transaction is protected, recorded, and processed according to P2P security rules.