Deposit issues & FAQs
Find solutions to common deposit problems and detailed answers to frequently asked questions. Learn what to do if your payment is delayed, declined, or not reflected in your account.
13 articles
What is the minimum deposit amount for my account?
Payment not processed during deposit
Why card/e-wallet was rejected?
What to do if payment system is unavailable?
Deposit error: common issues and how to fix them
Why deposit button is inactive?
Who is a Payment Agent and how does P2P work?
What are P2P security rules?
Will I be charged a fee when depositing through a Payment Agent?
Can I contact an agent directly to deposit funds without creating a request on Weltrade platform?
How can I view deal history or contact Payment Agent within Weltrade platform?
Can I use someone else’s bank account for deposits?
What to do if an agent asks you to send funds using a different method than stated in the request?