Verification FAQs
Find answers to common verification questions, including document requirements, processing times, and troubleshooting for rejected submissions.
4 articles
- Why ID documents were rejectedLearn why your ID or proof of address documents may be rejected during additional verification. This article explains the most common reasons for rejection and provides clear steps on how…
- Why proof of address was rejectedLearn why a proof of address may be rejected during Weltrade verification. Article outlines common rejection reasons, document requirements, formatting and validity rules, and steps to correct issues and resubmit…
- Selfie verification failedIf your selfie verification was not approved, it usually means the photo did not meet the required quality or matching criteria. This guide will help you understand why the verification…
- Why did my verification fail?Find out why your Weltrade verification failed and how to fix blurry photos, expired documents or data mismatches and resubmit.