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How to change email address?

Learn how to change the email address linked to your Weltrade account. Article covers where to update your contact details, required verification steps, and what to do if you encounter issues while changing your email.

Updated this week

Your email address is one of the most important identifiers on your Weltrade account. It’s used for logging in, receiving trade notifications, account updates, and security alerts.


How to change email address on Weltrade?

If you need to change email address in Weltrade profile - whether it's outdated, incorrect, or compromised - here’s a step-by-step guide.

If you have access to your current email

1. Log in to your Weltrade account

2. Go to Settings - Authorization - Change login/email

3. Enter your current email address, the new one, and repeat the new email address

4. Click Change Email

5. Verification emails with 2 different codes will be sent to both your new email and the old one

6. Enter both codes and click Confirm

7. You’re all set up and ready to use new email address


If you don't have access to your current email or don't receive email notifications

Send an email to Weltrade customer support at [email protected] and include the following information:

  • describe your issue and why you're updating your email address

  • attach selfie with your ID

Customer support will review your request and change your email accordingly.

⚠️ Important notes:

  • You must not reuse an email already linked to another Weltrade account.

  • Make sure your new email is active and that you have full access to it.

  • After the update, use your new email address to log in to your Personal Profile and all Weltrade platforms

Frequently asked questions (FAQs)

Can I change my email address on Weltrade?

Yes. You can change the email address linked to your Weltrade profile in Settings - Authorization - Change email.

Why would I need to change my email address?

You may want to change your email if you no longer have access to it or want to use a different email for account notifications and security.

Is verification required to change my email?

No. Email changes on Weltrade don't require verification.

How long does it take to change the email address?

The update is usually processed after completing all required confirmation steps.

Will changing my email affect my trading accounts?

No. Changing your email address does not affect your trading accounts, balance, or open positions.

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