Use the instructions below to update the phone number linked to your Weltrade account in the mobile app. You may be asked to complete a verification step to confirm the change and keep your account secure.
Step‑by‑step guide on how to change phone number in mobile app:
1. Open Weltrade app on your iOS or Android device and sign in
2. Tap Account in the bottom right corner and choose Settings → Verification
3. Scroll down to Mobile Number field and tap Change phone number.
4. Enter your new phone number and tap Continue.
5. You’ll receive a 6‑digit SMS code on the new number - enter it in the app.
6. Tap Save (iOS) or Confirm (Android). A success banner appears, and you’ll be redirected to Personal data screen showing the updated number.
⚠️ Important information:
If two‑factor authentication (2FA) is enabled, future login codes will be sent to the new phone number.
If you cannot change phone number or don't receive SMS-codes, please contact Weltrade customer support via email [email protected] or in online chat. If your withdrawal confirmation method is set to Phone/Mobile number, please also attach your selfie with ID.
Frequently asked questions (FAQs)
Do I need to be logged in to change my phone number?
Do I need to be logged in to change my phone number?
Yes. You must be logged in to your Weltrade account to update personal details.
What should I do if I don’t receive the verification code?
What should I do if I don’t receive the verification code?
Check your network connection, make sure the number is entered correctly, and try requesting the code again.
How long does it take for the new phone number to be updated?
How long does it take for the new phone number to be updated?
The change is usually applied immediately after successful verification.
Can I change my phone number multiple times?
Can I change my phone number multiple times?
Yes, but frequent changes may be limited for security reasons.
What should I do if I encounter an error while changing my phone number?
What should I do if I encounter an error while changing my phone number?
Update the app, try again later, and contact Weltrade support if the issue persists.