How to recover Personal profile password in Weltrade 2.0 app

This article is about the new Weltrade 2.0 app. Using the current Weltrade app? See the guide for the current app.

If you've forgotten your Weltrade profile password and can't log in to the Weltrade 2.0 app, don't worry. Recovering it is simple and secure. You can reset your password in just a few minutes using your registered email address.

This guide walks you through the steps to recover your profile password in the app and regain access to your account.

Step-by-step profile password recovery in Weltrade 2.0

If you can't log in because you forgot your Weltrade password:

1. Open the Weltrade 2.0 app. On the start screen, tap I already have one.

2. On the login screen, tap Forgot password?

3. Enter your registered email address and tap Send reset link.

4. Check your email inbox for the password reset link.

⚠️ If you don't see the email, check your Spam or Promotions folder.

5. Tap the link and enter your new password. The password must be at least 8 characters long and contain at least 1 digit.

6. Confirm the change and log in to the app with your new credentials.

After you change your password, your current sessions end. If you're logged in on other devices, you'll need to log in again there with your new password.

💡 Tips on profile password security

Use a unique password that you don't use on other websites.
Include a mix of letters, numbers, and symbols.
Avoid personal information such as your name or birthdate.
Turn on Two-Factor Authentication (2FA) for extra security.

Frequently asked questions (FAQs)

How can I recover my Weltrade profile password in the app?

On the login screen, tap Forgot password?, enter the email address linked to your profile, and follow the instructions sent to your email.

Is my profile password the same for the app and the Personal Profile on the web?

Yes. The app uses the same Weltrade profile, so your new password works in the app and in your Personal Profile on the web.

How long does password recovery take?

Profile password recovery is usually instant. Once you submit the request, you should receive a password reset email within a few minutes.

I didn't receive the password recovery email. What should I do?

Check your Spam or Promotions folder first. If the email isn't there, make sure you entered the correct email address and try again. If the issue continues, contact Weltrade Customer Support.

Can I recover my profile password without access to my email?

If you no longer have access to your registered email, contact Weltrade Customer Support at [email protected] or via in-app chat for manual verification and help with password recovery.

I registered with Google, Facebook, or LINE. How do I recover access?

Why was I logged out after changing my password?

For security, changing your password ends your current sessions. Log in again with your new password.

What are the requirements for a new password?

Your new password must be at least 8 characters long and contain at least 1 digit.

Can I use my old password again?

For security reasons, we recommend creating a new password that is different from your previous one.

Is this the same as recovering my trading account password?

No. This article covers your Weltrade profile password, which you use to log in to the app. Your trading account password is used to connect a trading account. To reset it, see How to recover Weltrade account password in mobile app.

What should I do if password recovery fails?

If recovery fails or you see an error message, try again later or contact Weltrade Customer Support. Never share your passwords or 2FA codes with anyone, including Weltrade Support.