Verifying your Weltrade account is an important step to ensure the security of your funds and full access to platform features - including withdrawals and bonus programs. Account verification also helps prevent fraud and complies with financial regulations.
General information about Weltrade account verification
Verification is required for withdrawals, bonuses, and full account access.
Verification processing time. Usually your account is verified within 24 hours. A confirmation email will be sent once the account is verified. However, if additional verification is required — such as providing proof of residence, source of funds, or income — the process may take up to 14 business days.
Documents needed to pass verification successfully:
Proof of identity (e.g., passport, national ID, or driver’s license)
In some cases, proof of residence (e.g., utility bill or bank statement)
How to start identity verification
Before starting verification, you must fill in your personal information in your Personal Profile (Settings - Verification - sections Mobile number and Personal information. Section Email address should be verified during registration).
To start verification, go to Settings → Verification in your Personal Profile. Go to section Identity verification (KYC) and click Manage. After clicking the button, a verification window from the verification service will open. In this window you need to select:
Country
Type of document
The selected country is used only to display the appropriate list of document types available in that country.
If you prefer to take photos using your phone, you can continue the verification on your phone by clicking the link shown under the button in the verification window.
Upload identity documents
After selecting the document type, the system will show instructions on how to correctly photograph your document.
Depending on the document you choose, you will need to upload:
Both sides of an ID card, or
One page of a passport
Make sure that:
The entire document is visible
The image is clear and readable
There are no reflections or blurred areas
The document is valid (not expired)
Once the document is uploaded, +automatic document verification process begins. This usually takes about 1 minute.
Automatic document recognition
After the document is processed, the system displays personal data extracted from the document through automatic recognition. You will see the information that the system detected from your document before continuing with verification.
Important: If this information does not match the information on your document, automatic verification will fail and your case will be sent for further review.
Liveness (selfie) verification
For some countries, an additional Liveness check is required. During this step:
The system will ask you to enable your camera.
Your face will be compared with the photo from the uploaded document.
You will need to follow the on-screen instructions.
Typically you will be asked to:
Look directly at the camera
Turn your head left and right
You must allow your browser to access your camera to complete this step. All the instructions will be shown on the screen.
Completing the verification process
Now, the system will check all the details.
After all steps are finished, click Complete. This returns you to verification page in your Personal Profile where the final verification status will be displayed.
Processing time for verification is up to 24 hours. If you are requested to provide any additional information (selfie with ID, proof of residence, etc.), verification should also take up to 24 hours since you’ve received a request. Proof of residence may include a recent utility bill, bank statement, or an official document showing your address (not older than 3 months).
Verification status and results
Successful verification
If verification is successful:
Your Personal Profile status changes to Verified / Completed.
You receive an email confirming successful verification.
Verification section in your Personal Profile should look like this:
Automatic verification failed
If automatic verification cannot confirm your identity:
Verification status in your Personal Profile will show verification in progress.
Your documents will be reviewed further. You should receive the decision within 24 hours in your email. You can also check Verification section of your Weltrade profile for rejection reasons and upload documents again if needed.
You will also see a banner in your Dashboard if any documents need to be uploaded additionally.
Important: You won’t be able to make withdrawals if your profile isn’t fully verified.
Restrictions on accepted documents
Documents issued in the following regions cannot be accepted for verification:
Europe
United States
Canada
These countries cannot be selected in the document country list. If you attempt to upload such documents by selecting another country, the verification system will display a message informing that the document cannot be accepted.
⚠️Important information:
All uploaded documents must be clear, complete, and legible to verify your account online.
Documents for verification must be submitted in one of the supported formats: JPG, PNG, or JPEG.
Your full name in the documents must match the name used during registration.
If verification is denied, you will receive specific instructions to re-submit your request.
Frequently asked questions (FAQs)
Why do I need to verify my Weltrade account?
Why do I need to verify my Weltrade account?
Account verification is required to confirm your identity and comply with regulatory requirements. Verification helps keep your account secure and enables access to withdrawals and full trading features on Weltrade.
How do I verify my Weltrade account?
How do I verify my Weltrade account?
To verify your account, log in to your Personal Profile, open Verification section and upload the required documents. Follow the on-screen instructions to complete the process.
What documents are required for account verification?
What documents are required for account verification?
Typically, verification requires an identity document (such as a passport or ID card) and, in some cases, a proof of address. The exact document list is shown in your Personal Profile during verification.
How long does account verification take?
How long does account verification take?
Verification may take up to 24 hours after you submit your documents. In some cases, additional checks may be required, which can extend the review time.
Can I trade before my account is verified?
Can I trade before my account is verified?
Some features may be limited until verification is completed. To fully use trading and withdrawals, you must successfully verify your account.
Why was my verification rejected?
Why was my verification rejected?
Verification may be rejected if documents are unclear, expired, incomplete, or do not match your profile details. Check the rejection message in your Personal Profile - Settings - Verification or in your email and upload corrected documents.
How can I verify my account faster?
How can I verify my account faster?
To speed up verification, make sure your documents are clear, valid, and fully visible, and that the information matches your profile details exactly.
Can I change my documents after submitting them?
Can I change my documents after submitting them?
Yes. If verification is rejected or additional information is requested, you can upload new documents in Verification section of your Personal Profile.
Is my personal data safe during verification?
Is my personal data safe during verification?
Yes. Verification data is processed securely and used only for identity confirmation and compliance purposes.
What should I do if my verification status does not change?
What should I do if my verification status does not change?
If your verification status remains unchanged for an extended time, contact Weltrade Customer Support and provide your account details for assistance.