Why my withdrawal is pending?

At Weltrade, we aim to process all withdrawal requests quickly and efficiently. However, in some cases, a withdrawal may appear as pending in your Operations History. Below, we explain the most common reasons for pending withdrawals and delays, as well as what you can do to resolve the situation.

Issue	Why this happens	How to fix / What to do
Your account is not fully verified	Weltrade requires full account verification before processing any withdrawals to protect your funds and prevent fraud.	Go to Settings → Verification. Upload valid passport or ID and proof of address (if needed). Wait for confirmation (usually within 1 business day). 💡Tip: You’ll get an email when your documents are approved.
Payment system delay	Even after Weltrade approves your withdrawal, bank, crypto network, or payment provider may take extra time to process transaction.	Check typical processing time for your payment method: Bank card: 24/7 Crypto: up to 24 hours (depending on network load) Make sure the payment provider isn’t experiencing technical issues or maintenance.
It’s weekend or public holiday	Withdrawals are usually processed during business days. Delays are common on weekends or holidays (both local and international). Requests submitted outside business hours are processed the next business day.	Wait until the next business day. Your withdrawal will be automatically processed once operations resume.
You used a different method to deposit	To comply with anti-money laundering policies, you must withdraw using the same method you used to deposit (except for crypto withdrawals).	Example: If you deposited with a Visa card, you must withdraw to the same card before using another method. Check your deposit history under Finance → Operations history. Make sure you’re using correct withdrawal method and account.
Incorrect payment details	If your card number, wallet ID, or crypto address was entered incorrectly, the system may not be able to complete the transaction.	Double-check your withdrawal details. If incorrect, cancel request and submit a new one with correct information.
Withdrawal is being reviewed manually	In some cases, withdrawals are reviewed manually for security reasons - especially if: It’s your first withdrawal It’s a large amount System flagged unusual activity	Wait for review process (usually completed within 24 hours). Check your email for any requests from compliance team.
Bonus or trading terms not met	If you received a trading bonus, you may need to meet specific trading volume requirements before withdrawing.	Go to your Promotions section in Dashboard. Review terms and conditions attached to your active bonuses. Then: Complete required trading volume, or Cancel bonus (if allowed) to withdraw your funds.
Your request is still in queue	Sometimes, high demand or scheduled batch processing can cause slight delays in confirming withdrawal requests.	Monitor your request status under Operations history. No further action is usually needed.

Frequently asked questions (FAQs)